Nearterm Blog
Service Management in Hospitals – Turning Complaints into Gold
Patient complaints can be stressful and costly, and if severe enough, can even negatively impact revenues. Or complaints can offer an opportunity to fine tune your service level and turn them into gold, thus boosting revenues. The emergence of the patient as consumer is the reason making the latter possible. The Patient as Consumer Hospitals and…
Read MoreHFMA’s 2016 ANI a Huge Success
Our thanks to each of you who stopped by to visit with us during HFMA’s most recent ANI. The event was a huge success from the networking opportunities to the incredible educational offerings! We would also like to offer our Congratulations to our Lucky AMEX Gift Card winners: Jay Howard Donald Shaw Pasquelita Waseta Anonymous…
Read MoreSee You at the HFMA ANI Las Vegas 2016?
If you plan to go the HFMA ANI 2016 in Las Vegas, be sure to drop by Nearterm’s Booth #1845 and test your luck to win at a draw for a one of four $100 AMEX Gift Cards. You are in Vegas after all! Not only do you have a chance to increase your personal…
Read MoreFive CFO RCM & Cash Flow Challenges & Solutions 2016
How to raise patient satisfaction, reduce overhead operating costs and integrating patient-centered technology are just some of the challenges impacting cash flow and revenue cycle management in 2016. Of the five mentioned here, Patient Satisfaction accounts for 3 of the challenges. Three Patient Satisfaction Challenges The hospital CFO has a new driver in the cash…
Read MoreToo Busy to Look at Patient Accounts, You Say?
Early in my Revenue Cycle Management (RCM) career before I went into RCM consulting, I was an RCM Executive with a hospital chain and had responsibility for 14 hospitals. I actually thought that I was too busy to look at patient accounts. After all, there was a hospital budget to prepare, a seemingly unending…
Read MoreGot HIM Pain? Get Relief with Interim HIM Services
Nearterm Interim Health Information Management (HIM) services can make your HIM pain go away. Our highly experienced Interim HIM management professionals are interim careerists, meaning they prefer to work on an interim basis and have developed the skill sets “in the trenches of management” to do so. When placed in a new work environment, can…
Read MoreRevenue Cycle Manager and/or Revenue Cycle Leader – Which are You?
First, allow me to clear the air a bit; neither is “better” than the other and we need both to meet the continuing revenue cycle management (RCM) challenges ahead for hospitals and healthcare organizations. Also, volumes have been written on this topic so this is not an effort to present a treatise on leadership or…
Read MoreWhy is the Medical Coding Audit Function More Important Than Ever?
It’s all about Clinical Documentation Improvement (CDI). With the recent implementation of ICD-10, Nearterm believes that coding audit practices are now a critical part of what healthcare organizations must do to remain compliant and sustain healthy cash flow. Briefly, medical coding audits seek findings that support CDI implementation and ongoing CDI practices. The audit process…
Read MoreNearterm Managed RCM Project Staffing Services
A billing or coding backlog that challenges your manpower resources can put your cash flow at risk. Nearterm can rapidly deploy a professionally managed team of qualified technicians to eliminate backlogs or to backfill a special HIM or Revenue Cycle project. The team can be dedicated to a specific functional area (e.g. Medical Coding, Medicare…
Read MoreImproving Cash Flow
Check out this great article written by our very own Jim Matthews for the HFMA Gulf Coast Express – February 2016 Newsletter: http://files.ctctcdn.com/d6aa2798201/aedf162e-cc2f-46a7-ab9b-c49a1b0708bc.pdf Improving Cash Flow Cash flow from patient care revenue is one of the CFO’s main concerns in today’s transitioning industry environment. How can hospitals and healthcare provider organizations develop sustainable and growing…
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