Co-sourcing your revenue cycle management (RCM) professional resources can get you the best of both an all-in-house or an entirely-outsourced RCM solution, according to a recent article written by Carrie Pallardy for Becker;’ Hospital CFO. With the entirely-outsourced revenue cycle management consulting firm solution you can get good service that handles it all, but you lose…

In his article, “Why the Billing Experience Matters,” Tomer Shoval provides a clear overview of the expectations of the recent phenomenon known as the “consumer” patient. That is, the patient as consumer expects cutting edge quality care and “a simple, easy-to-read medical bill that they can pay as easily as they do other bills.” “Many studies…

There is no “cookie cutter” solution because the factors contributing to processing backlogs vary. Here are just a few: System conversion Limited labor pool Space constraints Volume increase Training deficits Ineffective work flow design Change in payor requirement IT problems The first step is to understand the root cause of the backlog and establish (a)…